Payment Required

Status: 402 Type: https://brivo.ltd/docs/identity/api/errors/payment-required

The authenticated account does not have an active subscription that covers the requested feature or resource.

Common causes

• Trial period has ended
• Subscription was cancelled or payment failed
• Feature is on a higher plan than the account holds

Example

{
  "type": "https://brivo.ltd/docs/identity/api/errors/payment-required",
  "title": "Payment Required",
  "status": 402,
  "detail": "An active subscription is required to access this resource."
}

Resolution

Review the account's subscription status at accounts.brivo.ltd. If you believe the subscription is active, contact Brivo support with the requestId from the error response.